FAQs

What product do I need to purchase to be eligible for the promotion?

To qualify purchase a participating built-in Australia Westinghouse appliance during the Promotional Period.

 

Models:

WESTINGHOUSE

FSC

WESTINGHOUSE

BI OVENS

WFE512SC WLE522WC
WFE532WC WLE532WC
WFE542SC WLE543WC
WFE612SC WLE622WC
WFE614SC WLE642WC
WFE616DSC WLG510WCLP
WFE642SC WLG510WCNG
WFE642WC WLG512WCLP
WFE646DSC WLG512WCNG
WFE911SB WVE6313SDA
WFE9515SD WVE6313WDA
WFE9516DD WVE6314DD
WFE9546SD WVE6314SD
WFE9756DD WVE6314WD
WFEP9717DD WVE645SC
WFEP9757DD WVE6515DD
WFG612SCLP WVE6515DDA
WFG612SCNG WVE6515SD
WFG612WCNG WVE6515SDA
WVE6516DD
WVE6516SD
WVE6525SD
WVE6526DD
WVE6555SD
WVE6565SD
WVE6565WD
WVE915SCA
WVE9515SD
WVE9516DD
WVE9915DDA
WVE9915SDA
WVEP6716DD
WVEP6716SD
WVEP6717DD
WVEP6727DD
WVEP6918DD
WVEP9716SD
WVEP9917DD
WVES6314SD-L
WVES6314SD-R
WVG6314SD
WVG6515SD
WVG6555SD
WVG6565SD

What is the prize?

The first valid entry will win a holiday to Hamilton Island for 2 people valued at up to $6750. Prize Package includes:

  • Return economy airfares for 2 from winners nearest Australian capital city to Hamilton Island, QLD
  • All airline and airport taxes
  • Return shuttle transfers from airport to accommodation
  • 4 nights at Reef View Hotel in Hamilton Island – twin room (or similar) with breakfast included
  • Hamilton Island Dining credit valued up to $250 total (see link www.hamiltonisland.com.au/food-wine/gift-vouchers)
  • $1000 spending money

How long does the promotion last?

You must purchase your participating products during the Promotional Period: 15th January to 16th February 2024

When is the latest I can submit an Entry?

The final submission date is 16th February 2024

How do I enter this promotion?

You must complete the online Entry form at: www.westinghousebuiltinaustralia.com.au
Follow the prompts to the entry page during the Promotional Period and fill out the required details: You will be required to supply the following information:

  • Contact details: Name, number, email address & state
  • Product details: Model number
  • Receipt details: Receipt number, date and image of receipt
  • Retailer details: Retailer name, suburb and state

Once you provide the above details and submit your entry, you will automatically be taken to the thank you page as confirmation for entering the promotion. If you are a winner, you will receive an email confirmation with next steps on how to claim your prize.

What is required of my receipt?

In accordance to the Terms & Conditions, please provide a valid purchase Tax Invoice.

A valid Receipt/Tax Invoice is to contain the name of the retail store, a valid Australian Business Number (ABN), the details of the purchased product (model number and description) and the full name of the purchaser.

The customer name on the Receipt/invoice must also match the name of the person entering the promotion. The name on the invoice cannot be a business name.

Your uploaded receipt image must be in jpg/png/pdf format.

The size of your receipt/invoice image must be less than 5mb in size

How do I resize my receipt/invoice image?

If your file is too large to upload you can take a screenshot of it on desktop and upload the screenshot file. If you are on mobile, saving the image with a smaller size should fix the issue.

I entered a different name on the online Entry form, from the name shown on the receipt. Is this OK?

No, it is not. The name/entrant on the entry form must match the name on the receipt, in order to be eligible for this promotion. Entries that are received showing a different name will be made invalid.

How do I contact you about this promotion?

You can phone the Electrolux Home Products Contact Centre on: 1300 363 640 between 9.00am and 5.00pm Monday to Friday. You may also email us at: [email protected]

What are the terms and conditions of this promotion?

You can access the full terms and conditions here Terms & Conditions.

How will I receive my prize?

Once winners are validated, they will be contacted by our trusted travel partners, Free-2-Travel to start planning their holiday.

Can I enter multiple times?

One (1) entry per person is permitted in accordance with the Terms and Conditions.

Why is there no box to tick for Privacy? Is it a secure website?

This is a secure website – your privacy is protected throughout the website. As per the Terms and Conditions, Electrolux may use your information for promotional, marketing and publicity purposes including sending electronic messages or telephoning you.

Please visit our Privacy Policy for more information: http://www.electrolux.com.au/other/privacy/

Will products purchased from commercial (trade) or wholesale suppliers be accepted?

No, purchases made from commercial or wholesale suppliers are not eligible for this promotion.

I am receiving an error on the site because my receipt file is too large to upload to the site?

If your file is too large to upload you can take a screenshot of it on desktop and upload the screenshot file. If you are on mobile, saving the image with a smaller size should fix the issue.